Retirement providers in the United States are facing unprecedented change as people increasingly view retirement as a dynamic life stage rather than a fixed milestone. Amid evolving lifestyles and shifting personal aspirations, what does this redefined view on retirement mean for the industry? To start, bear in mind that positive client experience matters in retirement…

Our recently published Asia wealth management report focuses on two crucial areas for firms: relationship manager (RM) productivity, which my first blog examined; and the importance of mobile as a channel, which this blog covers. Let’s start with a sobering finding from our research: Just 47 percent of the more than 3,521 wealth management clients…

Our recently published Asia wealth management report focuses on two major areas for firms: The importance of mobile as a channel that, our research shows, wealth management firms can greatly improve; and the evergreen—and so far unanswered—question of relationship manager (RM) productivity. Both areas link directly to firms’ primary ambition in the region: future growth.…

The defined contribution (DC) industry in the US has an important role to play in helping to solve a multitude of future retirement challenges faced by many Americans. However, the attractiveness of the recordkeeping business is waning for many providers: administration fees have continued to decrease, and the value that was once captured in fund…

What drivers are shaping the future of wealth management and advice across Europe? Our recent research study, Creating the wealth management firm of tomorrow, conducted jointly with PIMFA aimed to provide some answers. In the underlying survey, we asked C-Level industry executives in eight European countries for their views on current industry changes, and where…

“The global capital markets system is at an inflection point. More than ever, retail investors need a responsible capital markets ecosystem. The industry has an opportunity to address this need, and the time to begin is now.” The Future of Capital Markets: Democratization of Retail Investing An insight report from the World Economic Forum published…