The battle for better: Mobile apps in wealth management
Our recently published Asia wealth management report focuses on two crucial areas for firms: relationship manager (RM) productivity, which my first blog examined; and the importance of mobile as a channel, which this blog covers. Let’s start with a sobering finding from our research: Just 47 percent of the more than 3,521 wealth management clients…
How Gen AI can boost relationship managers’ productivity
Our recently published Asia wealth management report focuses on two major areas for firms: The importance of mobile as a channel that, our research shows, wealth management firms can greatly improve; and the evergreen—and so far unanswered—question of relationship manager (RM) productivity. Both areas link directly to firms’ primary ambition in the region: future growth.…
The changing retirement recordkeeping landscape in the US
The defined contribution (DC) industry in the US has an important role to play in helping to solve a multitude of future retirement challenges faced by many Americans. However, the attractiveness of the recordkeeping business is waning for many providers: administration fees have continued to decrease, and the value that was once captured in fund…
Is your technology future-ready? Some thoughts to ensure it is.
What drivers are shaping the future of wealth management and advice across Europe? Our recent research study, Creating the wealth management firm of tomorrow, conducted jointly with PIMFA aimed to provide some answers. In the underlying survey, we asked C-Level industry executives in eight European countries for their views on current industry changes, and where…
The shift in wealth management that needs to happen
“The global capital markets system is at an inflection point. More than ever, retail investors need a responsible capital markets ecosystem. The industry has an opportunity to address this need, and the time to begin is now.” The Future of Capital Markets: Democratization of Retail Investing An insight report from the World Economic Forum published…
Why Relationship Managers are more crucial than ever
In our recent report, Empowering relationship managers: The tools they need to succeed, we made the point that wealth management firms in Asia have set ambitious growth goals that most are unlikely to meet—unless, that is, they also tackle the productivity challenges faced by their relationship managers (RMs). We also outlined a range of actions…