One of the most fascinating parts of being a consultant these days is helping shape the continued importance of technology in a firm’s overall strategy. Firms with a right to win in the next decade should be those that have mastered technology’s illusive potential to better automate the mundane, enable their workforce, and ultimately provide…
With the recent news of a wirehouse tabling cold calling, client prospecting has formally abandoned its Ma Bell roots and moving engagement and outreach to social media platforms, professional or otherwise. This development comes at an exciting time: demand for advice has never been greater, yet many prospective clients don’t know where to look. That’s…
Together with a group of our industry experts, we have developed and published our Capital Markets Industry Vision for 2025. Grounded in an analysis of the financial results of over 140 capital markets firms for 2020, it describes what we see playing out over the next several years and more importantly what we think companies…
In wealth management, no longer is it just a race to the best return or the most secure future—it’s also about how the journey along the way feels to every wealth management client. That’s a good customer experience (CX) and it’s important. But it’s not just about design, digital tools and personalization. Some companies are…
Environmental, social and governance (ESG) investing has made great headway in the past two years. It’s a trend that’s continuing to accelerate. In fact, our new research study, The future of asset management, highlights that 79% of asset managers believe that economy/purpose investing (ESG) as an investment strategy will define the next five years. The…
Looking across Accenture’s clients in all industries, asset managers have been among the more cautious adopters of cloud. According to Accenture estimates, most enterprises are at around 20 percent cloud deployment currently. Yet, our research, The Future of Asset Management, shows most asset managers are still in the early stages of cloud migration, with just…
